Download the App
Download the Jet X Mobile App to access every piece of Jets X-Factor content with real-time and customizable notifications.
Join over 20,000 other New York Jets fans by downloading Jets X-Factor’s mobile app from either the App Store (iOS) or Google Play (Android).
Click the device-appropriate App Store (iOS) or Google Play (Android) logo to download Jet X Mobile:
The video below details the Jet X Mobile and troubleshooting steps for any trouble that may arise:
PWA
In addition to the native Jet X Mobile App available on both the iOS Apple App Store and Android Google Play, Jets X-Factor offers a PWA (Progressive Web App).
Installing the PWA is incredibly easy and allows for real-time notifications straight to your mobile device.
Follow these simple steps to install the Jet X PWA:
- Open the appropriate web browser on your mobile device.
- Use Safari on an iOS Apple device.
- Use Google Chrome on an Android device.
- Visit https://jetsxfactor.com/ while using the correct mobile web browser.
- Add Jets X-Factor to your phone’s homepage (almost mirroring a shortcut-type action). To do this, use the correct button on Safari or Chrome:
- On Safari, locate and select the share button that appears in the middle near the bottom of the screen.
- On Chrome, locate and select the three-dot options button in the top-right corner.
The video below explains everything you need to know about the Jet X PWA:
Troubleshooting
Normally, when an internet user signs into a website (whether it’s Google Chrome, Safari, Firefox, etc.), there’s a maximum period of time the user can remain logged in. The same can be said for the Jet X Mobile app, as when an article is being viewed, you, as the user, will have to be logged in to view the articles. (To view your current logged-in/logged-out status on the app or the website, simply click the menu in the upper-left-hand corner on the article page.)
However, the website (webview) version of the site needs to communicate with the actual Jet X Mobile app that operates with the App Store and Google Play. This mobile app also has a profile system that syncs with the website/webview part of the process.
For many reasons, communication between the two logins can become fouled up.
Signs that something is wrong:
—If you notice that the website/webview (reading an article through the mobile app) is asking you to sign in every time you read an article.
—If you remain logged in on the mobile app side of things despite NOT being logged in on the website/webview (actual website when reading an article).
You need to LOG OUT of your profile on the MOBILE APP to fix the sync issue.
Troubleshooting steps:
1. Locate the login/logout part of the app (not the website/webview that’s viewed through the app).
APP LOGIN/LOGOUT (top left of menu):
2. Sign out, close the app, open the app, and log back in. (You can even log back in from the website/webview part, and all will be well.) You should be fine from there on out.
Remember, you need to do that from the MOBILE APP login, NOT the website login that’s viewed through the app (webview), which looks like this:
WEBSITE/WEBVIEW LOGIN/LOGOUT (top left of menu):
Email robby.sabo[at]jetsxfactor.com for any further questions or technical support.
If you’re a paid member and you’re experiencing problems when trying to comment on an article, ensure that you log in to your account through the web view (website) section rather than the mobile app section.
For instance, below is a screenshot of the app section of the login and profile functions:
If you’re experiencing issues when trying to comment, log out, then log back in with the web view part (which is basically the actual website):
Once you log in this way, it’ll sync with the app login section and you’ll experience no problems when commenting as a paid member.